Privacy Policy

2.1 Directly Provided Information

2.2 Automatically Generated Information

2.3 Information from Third Parties

3.1 Provision of Services

We use the personal information given to provide, maintain, and improve our Services, including processing transactions, managing your account, and providing customer support.

3.2 Compliance and Security

The information you provide helps to ensure compliance with legal obligations, such as anti-money laundering (AML) regulations, and to protect our rights, privacy, safety, and property.

3.3 Marketing and Communication

We are able to send you promotional materials, newsletters, and other information about our Services, subject to your preferences through the personal information collected.

3.4 Analytics and Research

Your personal information collected aids us in analysing usage trends and improving our Services through research and development.

3.5 Customization

The personal information received assists us in providing you with a personalised experience and content tailored to your preferences.

4.1 Contractual Necessity

For the fulfilment of our contractual obligations to you.

4.2 Legitimate Interests

For our legitimate business interests, such as improving our Services and ensuring security.

4.3 Legal Compliance

To comply with applicable laws and regulations.

4.4 Consent

Where required, we will obtain your consent before processing your personal information for specific purposes.

5.1 Service Providers

We may share your information with third-party vendors who provide services on our behalf, such as payment processing, data analysis, and customer support.

5.2 Affiliates

For business purposes, such as providing joint content and services we may share your personal data to our affiliates.

5.3 Legal and Regulatory Authorities

When necessitated by law, such as to comply with a subpoena or similar legal proceedings, or when we believe in good faith that disclosure is necessary to protect our rights or the safety of others, we may share your personal information.

5.4 Business Transfers

In the event of a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as part of that transaction.

8.1 Access

You may at any time request for confirmation regarding the processing of your personal data. Further details regarding your data will be issued to you once that information is processed. If needed, you may request for a copy of the personal data processed. Take note that your first copy of processed data may be furnished to you without charges, however, charges may apply for any subsequent requests made.

8.2 Rectification of Data

You may request for the correction of inaccurate or incomplete information as a result of a personal error or an error that may have occurred during processing of your data.

8.3 Deletion

• 8.3(a) If the data is no longer necessary for the purposes for which we have collected or otherwise processed them;
• 8.3(b) If you withdraw your consent to the processing and there is no other legal ground for the processing (this only applies in the cases where we process personal data on the basis of your consent);
• 8.3(c) If you object and there are no overriding legitimate grounds for the processing, or if you object to the processing for direct marketing purposes;
• 8.3(d) If your personal data is processed unlawfully.

8.4 Right to data portability and to the provision of data in a machine-readable format

In the case of automated processing based on your consent or performance of the contract, you have the right to receive the data in a structured, commonly used and machine-readable format and to have them transmitted by us to another personal data controller.

8.5 Right to object

If we process personal data on the basis of our legitimate interest, you have the right to object to such processing. If you file such an objection, we will not be able to process your personal data unless we demonstrate compelling legitimate grounds for the processing which override your interests or rights and freedoms, or for the establishment, exercise or defence of our legal claims. In case we process your personal data for marketing purposes about our products and services, we will terminate the processing without undue delay upon receipt of the objection. In such a case, we will no longer be able to send you offers of our products and services.

8.6 Right to withdraw consent

If processing is based on your consent, you have the right to withdraw that consent at any time. Withdrawal of consent does not affect the lawfulness of processing based on the consent given before its withdrawal.

8.7 Right not to be subject of automated decision-making

Except where processing is necessary for entering into, or performance of, a contract, where this is permitted by applicable law, or based on your express consent, you have the right not to be the subject of any decision which is based solely on automated processing, including profiling, which produces legal effects concerning you or similarly affects you to a significant extent.

8.8 Right to lodge a complaint with the supervisory authority

If you believe that the processing of your data violates your rights or the relevant legal regulations, you can lodge a complaint with the relevant supervisory authority. Information about the Office can be found at Section 12 of this Privacy Policy.